Hiring Range: $15.00 – $17.00 Location: Main office
Closing Date: Open until filled
RESPONSIBILITIES: Specific responsibilities of the operational support specialist include, but may not be limited to:
Administration Support (85%):
Answer telephones adhering to guidelines of answering calls within four rings. Routes calls correctly and takes accurate messages when necessary. Provide superior customer service to clients, visitors and staff.
Greets visitors, responding courteously and appropriately to all inquiries.
Support Staffing Office after regular business hours, following established guidelines for scheduling and communicating with staff. Perform general clerical/office functions such as filing, memos, minutes, report preparation, photocopying, printing and data entry.
Enter and organize data regarding clients (Providers) and caseloads.
Provide administration support to managers as needed. Support program managers as needed; this may include arranging meetings, formatting or drafting documents, organization support, developing or organizing materials, etc. Provide support to meetings for grant-funded projects, including arranging logistics (space, food, fliers) and taking minutes when requested.
Support any providers by addressing their needs and helping with; orientation, enrollment strategies, contract overview, performance commitment and invoice submission.
Keep track of billings and payments, petty cash for staff and receipts.
Helps with advertising, marketing, social media and website upkeep.
Data input for USDA database
Ordering and organizing supplies for all sites
Maintains all records, up to date licenses for all sites and all maintenance and repairs for all sites and company vehicles.
Provider Assistance (15%):
Provides technical assistance to Family Home Child Care Providers
Schedule and assist with training on 30-hour requirements for Child Care Providers
Help with MERIT input/setup
Help with making Provider manuals
Help with ongoing PD for providers
Help providers navigate the State and City Child Care Systems
Other duties maybe assigned
AA or BA in ECE Degree (Highly desired but not required)
Valid Washington State driver’s license and daily access to a personal, legally licensed vehicle with proof of current automobile insurance or access to reliable.
Have reliable transportation
Ability to work flexible schedule, including evenings and weekends as required.
Computer proficiency and knowledge of basic office equipment
Excellent in English and Somali oral and written communication skills.
Excellent organizational and time management skills.
Department of Early Learning portable background check. Must pass portable background check requirements.